Shipping Policy

Digital Products

All digital products, including courses, templates, and instant downloads, are delivered immediately via email upon purchase.

  • You will receive an email with access instructions within minutes of completing your order.

  • If you don’t see it in your inbox, please check your spam or promotions folder.

  • For support or download issues, contact us at support@bless-gen.com.


Physical Products:
When will my order be processed?

We process orders between Monday and Friday. Orders will be processed within three to five business days from the order date. We work with suppliers around the world to source high quality products. Please allow extra time for your order to be processed during holidays.

How long will it take to receive my order?

Once you place your order, please allow three to five business days to process your orders. You'll receive an email confirmation with your tracking number. After that, it will take twelve to twenty business days for delivery in the United States, and fifteen to thirty days business days for international orders (depending on location).

How do I cancel or make changes on my order?

There is only a short amount of time between when you place your order and when we start processing it. If you contact us straight away 24 to 72 hours after placing your order, we may be able to cancel or make changes on your order before it’s processed. We will try our best to accommodate your request at our discretion. After the order is processed and shipped, we can't make any changes. If the responsibility of the customer submit all the right information. We're not responsible for mistake on your order regarding to choosing wrong items or submitting the wrong personal information.



Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means you may be liable to pay for duties and taxes once you receive your order.

Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us.

We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.


Notes: We work with suppliers around the world to source high-quality products. Our suppliers typically ship items within one to five days of receiving an order. From that point, it takes 10 to 20 days for items to arrive. As soon as your product ships, you'll receive a tracking number that will let you keep tabs on where your order is at all times.

Should your package not arrive within 45 days after you have placed your order, you must contact Customer Support within 45 days after your order was placed with email support@bless-gen.com. 
We will send you a new product or arrange a refund.

 

TRACK YOUR ORDER:

As soon as your product ships, you'll receive a tracking number that will let you keep tabs of where your order is.  If you have not received any tracking information after 8 days, please Contact Us