Contact Us

At Alurora, our mission is to offer thoughtfully selected products crafted with quality and care. We are dedicated to delivering an exceptional customer experience from the moment you place your order until the day it arrives.

If you have any questions, concerns, or feedback, please reach out to us through the contact form below. Our support team is happy to assist you.

Customer Service Hours

Monday – Friday
9:00 AM – 5:00 PM (Eastern Time)

Please allow up to 48 business hours for a response. We answer all inquiries in the order they are received.

If you are contacting us about an existing order, please include your order number in your message so we can assist you as quickly as possible.

We appreciate your patience and thank you for choosing Alurora.